TERMS & CONDTIONS
- Minimum spending required is RM1,000 for Express Package ; RM1,800 for Premium Package.
- Exclusive use of the entire Kiddomo Universe including all Play Area and Party Room is available subject to a minimum spending of RM7,500 for a maximum duration of 4 hours (10am to 2pm / 6pm to 10pm), subject to restrictions and the available slots; please refer to our Crew Member for a further information.
- Total number of attending Adults & Kids (kids name list with age indication) shall be confirmed and emailed to firstname.lastname@example.org at least fourteen (14) days prior to the party date.
- You are required to order a Minimum of 3 Types of Food excluding Desserts & Beverages.
- If you wish to bring in Outside Food, a Food Corkage Charge of RM350 will be imposed on your bill.
- Orders on Food & Beverages, Party Package Selection and Activities shall be finalized at least fourteen (14) days prior to the party date.
- Third party Event Planners are not welcomed; in the event you are appointing your own Event Planner, a surcharge of RM200 applies.
- Booking for a Personalized Party Package must be made at least fourteen (14) days prior to the party date.
- All Adults and Children, including but not limited to all Caterers and Third Party Event Planners must Register and obtain Kiddomo Smart Band at our Party Registration Counter before entering Kiddomo Universe; Guests and Service Providers who does not have a Kiddomo Smart Band shall be denied entry.
- For Safety & Hygiene, all Adults and Children must wear socks upon entering the Kiddomo Universe.
- For Safety & Comfort of all Guests, Children who are suffering from illness including but not limited to fever, flu, cough, cold and skin disease shall be denied entry.
- If you wish to prepare to pack unfinished food, kindly bring your own food containers; we provide containers at RM3.00 (small) and RM5.00 (large) respectively.
- Strictly no pets allowed.
- All Children must be accompanied by Parents/ Guardians at all times.
- Full payment can be paid via cash, credit card, bank / online transfer or cheque, payable to:
Account name: Brave Kiddo Sdn Bhd
Account no: 8881019536553
Please email the payment confirmation to email@example.com
- Payment is non-refundable, non-exchangeable & non-transferable
- Party reservation is only confirmed after deposit has been paid
- Balance of payment must be settled via cash or credit card at the end of the party on the same day.
- All information & pricing contained in this document is correct at time of printing & may change without prior notice.
- Kiddomo Universe reserves the right to turn down any last minute additional order / set-up / changes to the party arrangement.
- In the event of Personalized Party Packages, all boxes, frames & standees used for display as well as decorations props are not allowed to be taken away, unless being advised by our party coordinator. Should there be any of the above mentioned items being taken, there will be charges imposed on the balance settlement.
- Kiddomo Universe shall not be held responsible for any damages or losses of personal property, or any injury sustained by any person(s) while in its premise.